Bima Rahisi Insurance Agency is committed to protecting and respecting your privacy. This ‘Privacy Policy’ sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

General Data Privacy Notice

This privacy notice discloses the privacy practices of Bima Rahisi Insurance Agency with regard to the data collected as part of conducting their normal business activity from its offices across jurisdictions and through their website www.bimarahisi.com

This privacy notice shall cover:

1. What personally identifiable information is collected from you during the course of our business activity and through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data?
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information What Personal Data Do We Collect: We collect personal information from our customers including but not limited to the following data along with others, during the course of conducting our business activities of Insurance Intermediation:

• Your contact details such as name, postal address, email address, and telephone number;
• Your gender, date/place of birth, marital status, nationality, country of residence, occupation, hobbies, habits, and other similar demographic information;
• Your unique identifiers such as bank account number, passport number, and employee number;
• Information about Your finances, such as details of your income and existing pension/insurance arrangements and amounts insured/claimed;
• Information about Your physical and mental health, including your medical history, description of illness or injury suffered, and any specific treatment received;
• Information about You which Bima Rahisi Insurance Agency is obliged to check for legal or regulatory reasons, such as information relating to your identity and your criminal history (including allegations of crimes);
• Other information about you which Bima Rahisi handles in connection with the services Bima Rahisi provides and this document contains proprietary information and must not be copied or otherwise used without the written permission of
• Any of the foregoing categories of information that relate to your dependents. We collect data for the purposes of providing the below services along with others:
• to enable underwriters, actuaries, insurers, reinsurers, pension providers, claims handlers, banks and other lenders, health professionals, lawyers, accountants, auditors, consultants, and other like third party professional advisors and service providers to provide their services (to the extent their involvement is inherent in or necessary in connection with the services provided by Bima Rahisi);
• to enable affiliates of the Bima Rahisi Insurance Agency Group and non-affiliated services providers (such as IT services providers and administrative support service providers) to provide services that directly or indirectly support Bima Rahisi Insurance’s business operation and the services provided by Bima Rahisi Insurance
• to comply with legal or regulatory requirements imposed on Bima Rahisi Insurance or a client of Bima Rahisi Insurance (including the requirement to conduct ‘Know-Your-Client’ checks, anti-money laundering/sanctions screening, and other like due diligence checks);
• to improve or develop the products and services Bima Rahisi Insurance provides to its clients in general (e.g. improving internal business processes, providing analysis on trends in the employee benefits market, benchmarking employee benefits products, devising ways to simplify/streamline the insurance placement process or claims handling process, designing new types of insurance products, etc.);
• to contact you and maintain the relationship between you and Bima Rahisi Insurance in connection with the services provided by Bima Rahisi Insurance, and to keep You informed about the products and services offered by Bima Rahisi Insurance and other members of the Bima Rahisi Insurance Group which might be of interest or benefit to You. The nature and depth of this data varies from case-to-case but constitutes the data required to ascertain risk and provide you with the service you have asked for. Please note that by providing us this information you are giving us consent to hold, maintain and process this data.

1.1 We will use your information to respond to you, regarding the reason you contacted us. We use your data to understand your requirements and determine the type of policy, the premium and the terms applicable to your insurance proposal- therefore enabling us to produce a quotation or range of quotations for the insurance you have asked us to provide. The data will probably come to us via our website, email, phone, post or calling into the office, so our systems and policies are designed to ensure that only people directly involved in your insurance chain have access to your data and the data is shared only on a ‘Need to Know’ basis. In order to assist you to complete your proposal, create and maintain your policy or process and assist with a claim from you, we may need to share certain parts of your data with other secure data controllers within the insurance industry like our related companies, outsourcing partners, insurance providers and reinsurers. Please take note that we shall keep such transactions to an absolute minimum and all such parties are authorized and regulated entities following the same set of standards. Bima Rahisi Insurance does not generally engage in direct marketing activities that target consumers in general, but if You are Yourself a past or current client of Bima Rahisi Insurance, or if You are a business contact at a past or current client of Bima Rahisi Insurance, You might from time to time receive marketing communications from Bima Rahisi Insurance ,e.g. information regarding a new product or service offered by Bima Rahisi Insurance, or invitation to a seminar or conference hosted by Bima Rahisi Insurance which might be of interest to You. Where Bima Rahisi Insurance does send any marketing communication to You, Bima Rahisi Insurance will ensure that such marketing communications are sent in compliance with the applicable laws, and, ensure that there is an easy way for You to stop receiving (i.e. “opt-out” from) such marketing communications in the future. Bima Rahisi Insurance will never sell, rent, or otherwise share your personal information with operators of marketing databases or other non affiliated third parties for their own marketing purposes.

Personal information Bima Rahisi Insurance obtains shall usually be held only in electronic form, although Bima Rahisi Insurance might occasionally keep such personal information in paper form (e.g. print-out of claim forms, letters, etc. for inclusion in files kept by Bima Rahisi Insurance’s brokers and advisors) Please be assured that Bima Rahisi Insurance treats information security very seriously. Regardless of how Your personal information is kept, the privacy and confidentiality of Your personal information under Bima Rahisi Insurance Agency’s control will be protected in accordance with the strict standards set by Bima Rahisi Insurance Agency’s Information Security Policy which applies to all members of the Bima Rahisi Insurance Agency’s Group and is enforced by a dedicated team of experienced security experts. Encryption, anti-malware, firewalls, back-up/disaster recovery systems, restriction of access to premises/IT systems, careful selection of personnel as well as relevant third party service providers, and other technical and organizational measures as appropriate will be used to prevent and detect unauthorized or accidental access, loss, disclosure, or other like incident that might affect Your personal information, regardless of whether Your personal data is held physically or electronically. In the unlikely and unfortunate event Your personal information under Bima Rahisi Insurance Agency’s control becomes compromised due to any information security breach (e.g. unauthorized access, loss, or disclosure/alteration, including where this is caused by contractors), Bima Rahisi Insurance Agency will act promptly to identify the cause of such information security breach, and remediate and mitigate the consequences of such information security breach. Where appropriate, Bima Rahisi Insurance Agency will also notify you (and/or the relevant client of Bima Rahisi Insurance Agency, where applicable) in accordance with any applicable law which requires Bima Rahisi Insurance Agency to notify you about such incidents.

Cookies Policy "Cookies" are pieces of information that are placed on an individual's computer hard drive to enable the individual to more easily communicate and interact with the Site. We may use cookies to customize your experience on the Site. We may also use cookies to record how many times a user has visited our Site and what pages the user has accessed. You may, however, disallow receiving cookies at any time through your web browser. It is not our intention to use cookies to retrieve information that is unrelated to our Site or your interaction with our Site.

Consent to Hold Data Once you provide your data to us, it is deemed that we have your specific consent to hold, handle and process your data / information. Please be informed that you have a right to withdraw consent at any time. We shall hold, handle and process your data for the purposes and as per the terms mentioned above until you specifically notify us in writing not to do the same. Bima Rahisi Insurance Agency International Insurance Brokers Ltd and its related entities will ensure consent is provided by the following means: Online Applications — the applicant will be directed to our “Terms of Business’ & ‘Privacy Notice and Data Policy’ information sections. You will then be asked to confirm your permission to continue based upon the conditions set out in the document by your completion of tick boxes. On acceptance of the conditions, the data will be forwarded from your browser and processed in accordance with the type of application in question. Should you be unwilling to share the data at this point, the application will not be forwarded from your browser and you are free to discard without further interaction with Bima Rahisi Insurance Agency.

Other sources: We collect your personal data through the Know Your Customer Forms as part of the preliminary steps of establishing our contractual relationship. Your Rights under the Law the Right of Access Data Subjects shall have the right to access their personal data.

• A request for personal data shall have to be submitted to the Data Protection Officer. The Right to Rectification If Data Subjects fined inaccuracies in their personal data, they can request for this to be rectified. The Right to Erasure Please is informed that Data Subjects have the right to request their personal data to be erased without undue delay. Please be guided by the below: Instance where erasure of data would be appropriate:
• If the personal data is no longer necessary in relation to the purposes for which they were collected. Instance where erasure of data would not be appropriate:
• Where the erasure of the data may be in breach of regulatory or legal obligations of the controller. The Right to Prevent Direct Marketing Data Subjects has the right to be excluded from any direct marketing. Please send the request to the Data Protection Officer.
• Data Retention Periods Personal data shall be retained only for specific period as required to honor the purposes for which it has been obtained.
• It should be noted that records linked to Insurance and financial transactions are subject to retention rules published from time to time by regulatory authorities and under accounting standards rules.
• In addition, application records are required to be retained in order to ensure compliance to the applicable Anti Money Laundering / Combatting the Funding of Terrorism (AML/CFT) Laws. The retention period shall be considered as per the Regulatory requirements as applicable. At the completion of the retention period, all data will be purged.

Security we are committed to using our best endeavors to ensure that your information is secured. All information transferred between your browser and our website or third-party applications are encrypted using HTTPS protocol, using Digital Certificates with secure TLS Cyphers. This can be verified by looking for the secure padlock symbol in the browser address bar. In order to prevent unauthorized access or disclosure, we have put in place further physical, electronic and managerial procedures to safeguard and secure the information we collect. These policies and procedures are company confidential, to avoid exposure of this data security. Employee Data Protection Responsibility It is the responsibility of all staff members to ensure that any use of personal data in the course of their work is treated in accordance with the Data Protection Principles. Governance Bima Rahisi Insurance Agency and its related entities ensures the below in addition to others on ensuring the soundness of the Data Protection measures

• Each member of staff is made fully aware by the distribution and signed acknowledgement of this policy document that they are equally responsible for the data security within Bima Rahisi Insurance Agency.
• Bima Rahisi Insurance Agency shall designate a Data Protection Officer who wills the single point of contact for all matter related to data security within the Bima Rahisi Insurance Agency entities.
• Bima Rahisi Insurance Agency entities have an open and honest culture to encourage staff to report any data security concerns.
• If data loss occurs, we will contact our customers within 72 hours (either via email/phone) and provide free guidance as to what actions they should take.

Your Acceptance of This Policy By accessing or using this Site, you agree to this Privacy & Data Protection Policy. If you do not agree to this policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so visitors are encouraged to review this policy from time to time. Your continued use of our Site following the posting of changes to these terms means you accept these changes.